What materials are your sex dolls made from?

Our sex dolls are crafted from premium body-safe TPE (Thermoplastic Elastomer) and medical-grade silicone, ensuring durability and a lifelike feel.

How do I clean and maintain my sex doll?

Use mild soap, warm water, and a soft cloth. Avoid harsh chemicals. Dry thoroughly and apply renewing powder (included) to maintain texture.

Are your products discreetly packaged?

Yes! All orders ship in plain, unmarked boxes with no reference to our brand or contents.

Do you offer customization for sex dolls?

Absolutely. Customize height, weight, hair/eye color, body type, and facial features during checkout.

What’s the difference between TPE and silicone sex dolls?

TPE is softer and more flexible, while silicone is hypoallergenic and retains finer details longer. Both are body-safe.

How long does shipping take?

Delivery takes 5–10 business days domestically and 10–20 days internationally, depending on location.

Are your sex toys body-safe and non-toxic?

Yes! All toys are FDA-approved, phthalate-free, and made from medical-grade silicone, ABS plastic, or stainless steel.

Can I return a sex doll if I’m unsatisfied?

Due to hygiene reasons, returns aren’t accepted unless the item arrives damaged. Refer to our warranty policy for replacements.

How much does an average sex doll weigh?

Dolls range from 60–120 lbs. Lightweight options (50–70 lbs) are available for easier handling.

Do sex dolls require assembly?

Most arrive fully assembled. Some models may require attaching limbs or heads—instructions included.

What lubricants are safe for sex dolls/toys?

Use water-based lubes only. Avoid silicone or oil-based products, which can damage materials.

Are your products eco-friendly?

We prioritize recyclable packaging and ethically sourced materials. Some dolls feature biodegradable components.

How do I store my sex doll when not in use?

Store in a cool, dry place away from direct sunlight. Use the included storage bag to prevent dust buildup.

Do you ship internationally?

Yes! We ship globally, excluding countries where adult products are restricted. Check your local laws before ordering.

What’s the lifespan of a sex doll?

With proper care, TPE dolls last 2–5 years, while silicone dolls can last 5–10 years.

Are your sex toys waterproof?

Most are waterproof or splash-proof. Check individual product descriptions for details.

How discreet is billing?

Your bank statement will show a neutral transaction name, like 'XFCLIP STORE.'

Can I repair a damaged sex doll?

Minor tears can be fixed with repair kits (sold separately). For major damage, contact support for assistance.

What’s the warranty period?

Sex dolls have a 1-year warranty against manufacturing defects. Sex toys come with a 6-month warranty.

How do I choose the right doll size?

Consider height, weight, and body type preferences. Our size guide helps match your needs.

Are your dolls compatible with heating systems?

Some models include built-in heating. External warmers can be used cautiously (avoid overheating).

What’s the difference between vibrators and dildos?

Vibrators offer motorized stimulation, while dildos are non-motorized. Both come in varied shapes/sizes.

Do you offer bulk discounts?

Yes! Contact our sales team for wholesale pricing on orders of 3+ dolls or 10+ toys.

How realistic are your sex dolls?

Our dolls feature realistic skin textures, articulated skeletons, and customizable features for lifelike experiences.

What age verification is required?

You must be 18+ to purchase. Age is verified during checkout via secure third-party services.

Can I track my order?

Yes! A tracking number is emailed once your order ships.

Are male sex dolls available?

Yes! We offer male, female, and non-binary models with customizable features.

Do you sell accessories?

We offer wigs, clothing, cleaning kits, and storage solutions. Browse the 'Accessories' section.

Are sex dolls suitable for therapeutic use?

Some customers use them for companionship or intimacy therapy, though we recommend consulting a professional.

Where are your products manufactured?

Dolls and toys are produced in ISO-certified facilities in the US, Germany, and Japan.

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