Question 1

What materials are your sex dolls made from?

Accepted Answer

Our sex dolls are crafted from premium body-safe TPE (Thermoplastic Elastomer) and medical-grade silicone, ensuring durability and a lifelike feel.

Question 2

How do I clean and maintain my sex doll?

Accepted Answer

Use mild soap, warm water, and a soft cloth. Avoid harsh chemicals. Dry thoroughly and apply renewing powder (included) to maintain texture.

Question 3

Are your products discreetly packaged?

Accepted Answer

Yes! All orders ship in plain, unmarked boxes with no reference to our brand or contents.

Question 4

Do you offer customization for sex dolls?

Accepted Answer

Absolutely. Customize height, weight, hair/eye color, body type, and facial features during checkout.

Question 5

What’s the difference between TPE and silicone sex dolls?

Accepted Answer

TPE is softer and more flexible, while silicone is hypoallergenic and retains finer details longer. Both are body-safe.

Question 6

How long does shipping take?

Accepted Answer

Delivery takes 5–10 business days domestically and 10–20 days internationally, depending on location.

Question 7

Are your sex toys body-safe and non-toxic?

Accepted Answer

Yes! All toys are FDA-approved, phthalate-free, and made from medical-grade silicone, ABS plastic, or stainless steel.

Question 8

Can I return a sex doll if I’m unsatisfied?

Accepted Answer

Due to hygiene reasons, returns aren’t accepted unless the item arrives damaged. Refer to our warranty policy for replacements.

Question 9

How much does an average sex doll weigh?

Accepted Answer

Dolls range from 60–120 lbs. Lightweight options (50–70 lbs) are available for easier handling.

Question 10

Do sex dolls require assembly?

Accepted Answer

Most arrive fully assembled. Some models may require attaching limbs or heads—instructions included.

Question 11

What lubricants are safe for sex dolls/toys?

Accepted Answer

Use water-based lubes only. Avoid silicone or oil-based products, which can damage materials.

Question 12

Are your products eco-friendly?

Accepted Answer

We prioritize recyclable packaging and ethically sourced materials. Some dolls feature biodegradable components.

Question 13

How do I store my sex doll when not in use?

Accepted Answer

Store in a cool, dry place away from direct sunlight. Use the included storage bag to prevent dust buildup.

Question 14

Do you ship internationally?

Accepted Answer

Yes! We ship globally, excluding countries where adult products are restricted. Check your local laws before ordering.

Question 15

What’s the lifespan of a sex doll?

Accepted Answer

With proper care, TPE dolls last 2–5 years, while silicone dolls can last 5–10 years.

Question 16

Are your sex toys waterproof?

Accepted Answer

Most are waterproof or splash-proof. Check individual product descriptions for details.

Question 17

How discreet is billing?

Accepted Answer

Your bank statement will show a neutral transaction name, like 'XFCLIP STORE.'

Question 18

Can I repair a damaged sex doll?

Accepted Answer

Minor tears can be fixed with repair kits (sold separately). For major damage, contact support for assistance.

Question 19

What’s the warranty period?

Accepted Answer

Sex dolls have a 1-year warranty against manufacturing defects. Sex toys come with a 6-month warranty.

Question 20

How do I choose the right doll size?

Accepted Answer

Consider height, weight, and body type preferences. Our size guide helps match your needs.

Question 21

Are your dolls compatible with heating systems?

Accepted Answer

Some models include built-in heating. External warmers can be used cautiously (avoid overheating).

Question 22

What’s the difference between vibrators and dildos?

Accepted Answer

Vibrators offer motorized stimulation, while dildos are non-motorized. Both come in varied shapes/sizes.

Question 23

Do you offer bulk discounts?

Accepted Answer

Yes! Contact our sales team for wholesale pricing on orders of 3+ dolls or 10+ toys.

Question 24

How realistic are your sex dolls?

Accepted Answer

Our dolls feature realistic skin textures, articulated skeletons, and customizable features for lifelike experiences.

Question 25

What age verification is required?

Accepted Answer

You must be 18+ to purchase. Age is verified during checkout via secure third-party services.

Question 26

Can I track my order?

Accepted Answer

Yes! A tracking number is emailed once your order ships.

Question 27

Are male sex dolls available?

Accepted Answer

Yes! We offer male, female, and non-binary models with customizable features.

Question 28

Do you sell accessories?

Accepted Answer

We offer wigs, clothing, cleaning kits, and storage solutions. Browse the 'Accessories' section.

Question 29

Are sex dolls suitable for therapeutic use?

Accepted Answer

Some customers use them for companionship or intimacy therapy, though we recommend consulting a professional.

Question 30

Where are your products manufactured?

Accepted Answer

Dolls and toys are produced in ISO-certified facilities in the US, Germany, and Japan.

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